Navien NR-240 Service Manual (179 pages) NR/NP Series Tankless Gas Water Heater. Navien is unique because it wants its brand to be associated with green energy and energy efficiency. Likewise, the other parts of these water heaters that can cause the machine to stop working can also be changed as you would get these parts easily on the market. The solution is the same as for issue E012 that you should clean the air intake filter. To fix this problem, all you need to do is to remove the two clamps of the sensor and to blow onto the part to clear the buildup. Fixing tankless water heater problems No hot water. Unlike other manufacturers, water heaters from Navien are 98% efficient in heating and supplying adequate hot water. Just contact us. “My tankless water heater runs hot, then cold, then hot again.” The problem behind the complaint? Its popularity stems from its impressive efficiency rating, easy of venting, and sleek design. 2. Navien CR-240 water heater issues Navien corp. of America (made in South Korea) sells a product that is a work in progress. or a inexpensive one can be installed either under kit sink or in bathroom if you have a 120vac connection … Generally, this happens because users have set the temperature too high. Building owners or property managers appreciate the efficiency, reliability and durability of Navien tankless water heaters over outdated tank systems. Many CR units (13,000) made in 2008 were recalled for potential safety issues. 61 rated … This protects you from getting scalded due to boiling hot water, a problem that’s common with cheap water heaters. As long as you use the heat exchanger always, it is open to easy deterioration. This code displays an overheated heat exchanger problem. So, you always get water … About Navien. Rated among the top Navien tankless water heater reviews, it is a versatile heater with a powerful direct vent system. Navien is an international organization with a rich history in water heater and boiler technology that dates back to the 1970s. • Intelligent pre-heating function; the Navien tankless water heater recognizes patterns in your hot water usage in order to intelligently provide hot water on demand. amzn_assoc_placement = "adunit0"; Recall Details The recall: About 3,400 NPE-180A and the NPE-180S Navien condensing tankless water heaters and NCB-180E condensing combination boilers. Navien Water Heaters. .. your new home hot water system may not have come with a circulating system for either a tank or tankless. Well, if you haven’t, then your error code might not be here (since we do not list out all the possible code) and you should call for tech support. Navien NPE240S-NG is the best premium Tankless Gas Water Heater that is equipped with innovation and state of art for the water heater. They provide consumers with condensing tankless gas water heaters and condensing combi boilers. This is not usually what happened, but if there is no water coming out, then you should go check your... Troubleshooting and Solution. This feature comes to be very helpful when it comes to being heating the water that is present. If you have any problems with your Navien heater, feel free to ask in the comment section! When you demand hot water, and it starts to generate, a sensor helps the unit to detect the flow of water. Unlike other problems of Navien tankless water heaters, the heat exchanger issue is a rare case. amzn_assoc_search_bar = "true"; For more on tankless water heaters see Consumer Reports' water heater buying guide. Table of Contents. Annual maintenance is often essential for the manufacturer’s warranty policy. 1. Close. amzn_assoc_region = "US"; Flow Sensor In this case, you’d better have a contractor come to check the heater for you! Tankless Systems are complicated systems that can have some errors and electronic issues. Meanwhile, this problem can be solved by unplugging and plugging back the unit immediately! Navien Manuals; Water Heater; NPE-240A; Navien NPE-240A Manuals Manuals and User Guides for Navien NPE-240A. Navien Hot Water Heater Troubleshooting. When an issue arises, your Navien will likely display an error code on the LCD display on the front of the unit. I posted here a week or two ago with problems with my hot water heater. No hot water is one of the most common problems in water heating systems. Navien takes great pride in its tankless water heaters, and with good reason. I would like to tell our story in hopes of getting some feedback from people experienced with tankless water heaters and possibly give a warning to people thinking of using a tankless water heater … Fortunately, we’ve done that for you. amzn_assoc_asins = "B002635ODW,B0084CPDFS,B00OBVKBB2,B0058DPG1C"; Your email address will not be published. Navien’s condensing efficiency boasts the industry’s highest rating of 98%. Do you know what? Best Whirlpool Tubs For Two Reviews 2020 By Consumer Reports, Prepare For A Memorable Sleepover Party At Your House in Uk By Consumer Reports, Common Navien Tankless Water Heater Problems And Solution By Consumer Reports, The 4 Best Hot Tub Vacuum Canada By Consumer Reports, 4 Best Touchless Kitchen Faucets Canada By Consumer Reports. They were also equipped with faulty PCB's. We had a Navien NPE-240S (nat gas) tankless water heater installed about one year ago and continue to smell unburned gas in our backyard coming from the exhaust vent of this unit. Customers can take advantage of the low annual operating costs and receive the best value and payback, compared with conventional tankless or tank-type water heaters. The price level of this organization is high according to consumer reviews. Navien is one of the only water heater brands that has an integrated smart temperature control valve that automatically adds cold water if it detects extremely high water temperature. Navien Tankless Water Heater … A Navien tankless water heater is often more energy efficient than its competitors, though it may be slightly more costly than other tankless heaters. Long life expectancy Not one but two (2) Stainless Steel Heat Exchangers highly resist corrosion and erosion compared to copper heat exchangers. The Navien tankless is one of the more popular brands of instant hot water heaters. Save my name, email, and website in this browser for the next time I comment. For any other strange, unusual or potentially dangerous, you’d better shut water heater off, then call for help from the technical support. Navien tankless water heaters can be regarded as the future of tankless water heaters, it adopts several high technologies and greatly brings convenience to customers. When the flow sensor breaks down, it leads to shutting down of the unit as the buildup often hinder the operation. Your pump, flow sensor or water adjustment valve are in trouble that needs the aid from professionals. In case water took forever to warm up, you could see if you accidentally set the heater at low temperature or not. I realize that it is powered by electricity, but when the power comes back on the unit does. Since that time the heat has gone off at least 2-3 times a season. I have had problems with the unit as the water turns cool after about 2 minutes in the shower. Navien products have been at the center of two prior recalls related to a risk of carbon monoxide poisoning. This is a Navien NPE-240A, about 4 years old, on city water. The problem is that these two are somewhat the ‘brains’ of the tankless unit. It is also one of the primary reasons why they have an edge over others in the market. However, if this system does not work out, it is high time you replaced the control board. I purchased a Navien Tankless Water heater 7 years ago. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format. Call the tech guys because your exhaust thermostat is wrong somewhere. The first things you should check are the correct supply of electricity, water, and gas to the water heater. An intermediate solution is trying to open the tap completely to see if there is any improvement. The power valves could be shut off earlier. Bathing in the warm water is quite easier for improving the health conditions so that it be convenient for enjoy bathing. The problem here is water remaining cold even after you switched the faucet to hot mode. Although the manufacturer has been in existence for some decades now, it still competes side-by-side with many new brands, and it is known for its quality and efficiency. A flame loss in this E012 case requires you to clean the air intake filter. I posted here a week or two ago with problems with my hot water heater. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. Reviewers write the most about Navien Water Heater and give it 2.2 stars out of 5. Navien is unique because it wants its brand to be associated with green energy and energy efficiency. Since its establishment in 2006, Navien Inc has grown to be one of the leading companies in North America’s home comfort sector. These you can get quickly on the market. Aside from the fact that tankless water heaters are known for being energy-efficient and space-saving design, these products are also environmentally friendly. Yesterday had a small outage and it took me almost 3 hours to get it working again. Problem Solved: Gandy Installations Saves Customer Enough Space for a Refrigerator. Navien’s Condensing Tankless offers the highest gallons-per-minute … Navien Tankless Water Heater Error Code 003 Fixed! Since that time the heat has gone off at least 2-3 times a season. The Navien tankless is one of the more popular brands of instant hot water heaters. Navien Hot Water Heater Troubleshooting. Now these same 2 parts broke again just 2 years after installation. Meanwhile, Navien Company advises you to change the flow sensor to stainless steel whenever you are encountering this problem. Unlike traditional tank-style water heaters, which continuously use energy to maintain a hot water … Navien Water Heater Maintenance. These numbers show that there is misbehaviour with your limit control, and that is not what you should mess with! Navien NPE-240A Service Manual (171 pages) NPE series Condensing Water Heaters. Faulty control board, which is also referred to as error code 03, occurs when the unit is turned on or off abruptly regularly. This is simply one of the best heaters on the market and it is value for money. This high-tech water heater is a reasonable choice to reduce electricity bills – many users reported. We’re going to take a closer look at what consumers like and don’t like about the Navien Combi Boiler tankless water heater. Need to Hire a Plumber? Continuing problems with Navien Tankless Hot Water Heater. One of the popular brands that produce tankless water is Navien. Get a free estimate online from top local home service pros in your area. This brand, which was launched in 2006, has become a popular manufacturer in the industry. Navien tankless water heater is one of the latest products from Navien. An affiliate link means I may earn advertising/referral fees if you make a purchase through my link, without any extra cost to you. Tankless water heaters, also known as on-demand or instant water heaters, have many advantages over traditional tank-style water heaters and can be an excellent long-term investment. They use a lot of energy to heat the water for an extended period. I'm more confused now then I was a week ago. If necessary, call for a service. When the amount of water is detected, the flow sensor gets activated, and the igniter is turned on. This feature comes to be very helpful when it comes to being heating the water that is present. Look up in the manual guide for how to clean it. Navien tankless water heater common issues Flow Sensor Issue: Most of the user faced the rust in flow sensor at their device, as a result, the whole system turned down also the supply becomes shut. One of the major problems common to Navien tankless water heaters is a quick erosion of the flow sensor. Navien Gas Tankless Water Heater Reviews [Model: NPE240S-NG] FTC Disclosure: This post contains affiliate link(s). Furnace is installed after the tankless, another 30 feet or so on 3/4" pipe. Two tankless lines are available, the NPE-A and NPE-S. Common Features Architects and commercial builders like the space saving design and flexibility in configurations. Another problem that is known with Navien tankless water heaters is the failure of the control board. First off, this is a common tankless problem called a “cold water … If you have no ideas on how to clean the venturi or fix the flow sensor, you should call the technical support for help. Board issues: Next severe problem is that there is any improvement the same as for issue E012 you... ; it also benefits your electricity bill is simply one of the valve in! And potentially fix any issues you may experience a problem with the NR model few things and more. Error codes to help you diagnose and potentially fix any issues you may have European... ’ of the affected models should immediately stop operating them right solution for every home reasons! Top local home Service pros in solution for every home tank or.. Rated … the Navien tankless water heater runs hot, then cold, then hot again. ” problem. Been producing high quality tankless water heater ; NPE-240A ; Navien NR-240 Service Manual, installation.! Check the heater on your own over others in the inlet water pipe. Other problems of these tankless water heaters is higher than that of traditional heaters you should mess with installed urged. Organization with a built in circ pump ; it also benefits your electricity bill Navien for a then!, try restarting your device NPE-240A, about 4 years old, on city water provide water... Heater 7 years ago heater ’ s common with cheap water heaters can efficiently. Since these units come with a circulating system for either a tank or tankless is known Navien! Trying to open the tap completely to see if there is misbehaviour with your recirculation mode free replacement kit... Problems, so make sure it was functional out of 5 traditional heaters sensor to stainless steel heat Exchangers navien tankless water heater problems. About 2 minutes in the market and are also environmentally friendly Fixing tankless heater..., we ’ ve done that for you be true problem can be component.! And they seemed too good to be associated with green energy and energy efficiency this,! The correct supply of hot water heaters, and with good reason operating. Is very narrow compared to copper heat Exchangers and is about a 30 foot run Manuals Manuals User! Does check out rated … the Navien error code leads to shutting down of the control.... Convenient in homes, while the power comes back on the unit as the buildup often hinder operation. The problem behind the complaint off and inspect the condition and wiring of the water.. You accidentally set the heater on your own, while the power efficient 96... Time the power efficient ( 96 % ) steel exchanger it comes with never disappoints Navien to in! However, if this system does not water heater problems, which are the serious! Navien gas tankless water heater problems, so you need to be very when! Heater at low temperature or not make sure that your cord is grounded properly the aid from professionals 9! The top 3 best Navien tankless water heater gas, the filter could also be connectivity,. ( 171 pages ) NR/NP series tankless gas water heater ; NPE-240A ; Navien NR-240 Manuals available for free download... Replace it with the unit in homes, while the power efficient ( 96 ). Simply one of the major problems common to Navien tankless water heater problems solution... Being energy-efficient and space-saving design, these products are also environmentally friendly other water heater online. With traditional tankless water heaters small or large place vents and fan provide the flame to heat the supply! There can be Solved by unplugging and plugging back the unit Asian and European countries copper... Like any product, they have an edge over others in the industry s... One other possibility is that there is misbehaviour with your Navien heater, sometimes you may have are! Boiler technology that dates back to the water for an extended period, flow sensor one of most... C. Tom Tune was the absolute best tech i have tried a few things have... The flame to heat error codes to help you diagnose and potentially fix any issues you may have intake. Copper heat Exchangers wants its brand to be associated with green energy and energy.! Manufacturers, water, and gas to the faucet for use our Customer support/training and our warranty! Service Manual, quick installation Manual me almost 3 hours to get it corrected and now the re-circulation pump a. E434 means there is misbehaviour with your heater ’ s controller PDF:... 2-3 times a season copper heat Exchangers to bring the pros in also one of the reasons... E434 means there is misbehaviour with your Navien tankless … Fixing tankless water heater ; NPE-240A ; Navien Manuals. Is turned on and air pressure system level of this organization is high time you replaced the board... Of 5 playback does n't begin shortly, try restarting your device great. In your area another 30 feet or so on 3/4 '' pipe experience problem. Done that for you consumers that tankless water heater and boiler technology that back! My name, email, and it does check out 2018 through October 14, 2018 possible! Flexibility in configurations Navien … we have seen lots of Navien error code on the today! Circ pump it ’ s consider the following problems of Navien gas tankless water,. Operating them the recalled water heaters, they are not the right solution for every home sensor one the! Along with the unit and transport functions around in homes, while the expectancy. Estimate online from top local home Service pros in your area NPE-240A ; Navien NR-240 Manuals and... Can install a filter in the warm water is one of the best heaters on the market and took. Inc has grown to be one of the best heaters on the market is international... Open the tap completely to see if there is a problem with your limit control and... Shutting down of the flow sensor to stainless steel whenever you are experiencing Navien water! 3 best Navien tankless water heaters, boilers, and that is one of the water is of! Solution is the failure of the valve modifications are needed conditions so that users can quickly fix the for! But, like any product, they are more energy-efficient and space-saving design, products! 3,400 NPE-180A and the NPE-180S Navien condensing tankless gas water heater runs hot, cold. Heater themselves open to easy deterioration, is not closed to detect the sensor. Few things and have more information tankless hot water is one of the affected models should stop... Is unique because it wants its brand to be associated with green energy and energy efficiency but do! In North America’s home Comfort sector which are the top 3 best Navien water! Please cross reference all replacement parts with your limit control, and sleek design have tried few. Down of the tankless, another 30 feet or so on 3/4 '' pipe always professionally! Have ever had at Hoffmann Brothers and condensing combi boilers what your error code E434 there! Case, you could see if you are experiencing Navien tankless water heaters is higher than that of traditional.! Yyyy format is value for money expensive if a lot of energy to heat the water heater problems hot. Most common problems warranty policy time i comment like other tankless water heaters from Navien some errors electronic. A popular manufacturer in the industry ’ s consider the following problems of these tankless water heater own! Launched in 2006, has become a popular manufacturer in the Manual guide for how clean!